THEIR doors may be closed but the hardworking team at Canterbury City Community Centre (4ccccs) is still supporting the community’s vulnerable through a telephone referral service and home care visits.
4ccccs CEO Liz Messih said: “We understand that this is a very difficult time for many and hope that having accurate information about supports available might help people.
“We are maintaining a directory of the latest information on Centrelink benefits, emergency relief providers, health services including mental health, and other local services.
“The information is being constantly updated and the most current version can be downloaded from our website or we can post a copy to you.”
At a time when the team would be celebrating National Volunteer Week with a ceremony and dinner, this year clients have written messages of thanks on Facebook.
The volunteers may be out of action but the 4ccccs staff are visiting customers at home, doing their shopping, taking them to appointments and organising for the gardening teams to also lend a hand.
“There was a lot of anxiety in the early days of the pandemic which came hot on the heels of the summer bushfire season from hell, and the information kept changing daily but things are improving and we are now running some groups via Zoom – like exercise for seniors, English classes and iPad training,” Ms Messih said.
“While clients are staying safe at home, we have been trying to offer as many supports that we can, including where people can get food relief and it’s been heartening to hear of neighbours who have been lending a hand and assisting where they can.
“My staff have been amazing too, being very flexible with hours and duties and just working really hard to keep everyone safe and supported.”
For help or info, call 4ccccs from Monday to Friday, 9am-4pm, on 9750 9344.