She has gone in to fight for those 55,000 people, saying they deserve much better.
“The State Government has been putting all of its focus on delivering government services through Service NSW, yet our large and growing community doesn’t have access to a shopfront and that just isn’t good enough,” she said.
“I find it unacceptable that residents are forced to hike to Bankstown, Auburn, Revesby or Fairfield to access simple government services such as applying for a licence, birth certificate or a cost of living voucher.
“Our community can’t be ignored any longer when it comes to accessing government services. The people and businesses are calling for a Service NSW and the State Government needs to listen and deliver.”
At Cr Harika’s request, the council will write to the Minister for Customer Service to request that a Service NSW Centre be opened in the Bass Hill and Chester Hill, with Bass Hill Plaza suggested as one option.
However, a spokesperson for Service NSW, said “there are no plans at this time” for a new NSW Service Centre.
“In choosing locations for new Service Centres, Service NSW undertakes a data-driven analysis which includes population growth, postcode mapping, transaction volume (current and forecast), travel distance/time to the nearest Service Centre, surrounding utilisation rates and wait times across the existing network,” he said.
He said customers could travel to the Auburn, Bankstown, Silverwater and Revesby centres, call 13 77 88 for assistance with certain services, including Cost of Living appointments, or complete a range of transactions and services online.
Continued page 8
Need local Service NSW
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