Minister for Better Regulation and Innovation, Kevin Anderson, says that leading into the Christmas period, it is important shoppers are aware of the risks of purchasing dangerous toys.
“It is fantastic to see Australians embracing the Christmas spirit and many of us looking forward to being reunited with our friends and families after months of separation, but it is important that we celebrate the festive season as safely as possible,” Mr Anderson said.
“Retailers have a responsibility to ensure their products do not cause injury to children, but not every retailer plays by the rules so we need to exercise caution when purchasing gifts for our loved ones.”
Since 2019, NSW Fair Trading has received 388 complaints relating to unsafe toys. Of those, 279, or 72 per cent, related to toys bought online.
“When shopping for Christmas toys and gifts online this year, purchasers need to take a minute to think about whether or not this toy could pose a hazard to their little ones,” Mr Anderson said.
“Each year we see a range of toys that are dangerous or inappropriate, from things that can shoot, choke, cut or burn, there are many toys out there that should not make their way into the hands of a child.”
There are simple steps consumers can take to ensure the gifts they buy are safe. Do your research before buying Christmas toys and make sure they are compliant, safe, and age appropriate.
Consumers who have inadvertently bought an unsafe toy are entitled to a refund and are able to report businesses for unsafe toys. If they are unable to resolve the problem with the shop, they can lodge a complaint with NSW Fair Trading.
The NSW Government routinely visits businesses to check product safety.
For more information on children’s products and toys, visit fairtrading.nsw.gov.au.
