News

Parking officers return car that was ‘forgotten not abandoned’

AN “abandoned” ute on the side of the road not only raised alarm bells with the council’s parking officers, it triggered a hunt for the mystery owner.

Parking Compliance Officers Michelle and Cheryl found the white ute parked in a no stopping zone on Rickard Road and had a “gut feeling” something wasn’t quite right.
Concerned for the owner’s well-being, the officers shifted into gear, coordinating an investigation to locate the person and return the vehicle.
It was a team effort and after a week, officers managed to track down 81-year-old Manuel Chavez from Punchbowl. The mystery was solved; it was simply a case of Mr Chavez suffering a nasty fall and forgetting where he had parked his car.
Fatima Chavez said her husband suffered from dementia and it was a routine trip for coffee and cake that sent everyone into a spin but was thankful it ended well.
“I was praying that he would remember where he left the car,” Mrs Chavez said.
“My son and I were looking everywhere. We were looking for three days, we were panicking!
“I had given up; it was a very hard time for us.”
Mrs Chavez said she was over the moon when council staff called her to say the car had been found and even offered to drive it back for them.
Michelle and Cheryl returned the vehicle to the Punchbowl couple’s home and said they felt overjoyed to have lent a helping hand.
“It felt like Christmas. I was so happy that we had done something to help this beautiful man,” Michelle said.
“This is what our job is all about.”
Mayor Bilal El-Hayek said: “Our parking officers have a tough job, but they’re out there with the community’s best interests at heart.”
Residents who suspect a car has been abandoned, are encouraged to report it to the council online at cb.city/ReportIt.