Mayor Khal Asfour says the closure comes less than nine months after the Commonwealth closed its Belmore branch, and he has written to ANZ chief executive, Shayne Elliott, asking the bank to reconsider its decision.
Encouraging residents to also voice their concerns, Cr Asfour said the bank needed to “show it cares more about people, not profits” with Census data showing almost 20 per cent of Chester Hill residents are aged over 60.
“I am especially concerned about the impact of the closure on elderly residents and people with a disability,” he said.
“It’s time ANZ repaid the loyalty of its customers and workers, by genuinely listening to them.”
ANZ’s general manager for Greater Sydney and ACT, Amanda Heath-Ogden, said low customer numbers were behind the closure, adding that 73 per cent of Chester Hill customers preferred online, mobile and ATM banking.
“These decisions are never easy, nor made lightly,” she said.
Ms Heath-Ogden encouraged older customers to visit the branch to learn more about how they can continue to do their banking.
Cr Asfour said letters can be emailed to Shayne.Elliott@anz.com or call the ANZ on 13 13 14.
Mayor in fight to keep open bank
ANZ customers will have to travel to Fairfield, Auburn or Bankstown for their banking needs when the Chester Hill branch closes its doors for the last time on May 7.