Corrections NSW staff surprise at recognition over covid effort

TWO staff members of the Metropolitan Remand and Reception Centre (MRRC) at Silverwater – Sheryn Carroll and Cathryn Gibson – have received Australian Corrections Medals (ACM) in the Order of Australia 2024 honours list.

Sheryn began her service with Corrections NSW in 2017, as a classification and placement officer at MRRC, before being appointed manager of client services and special projects, in recognition of her relentless drive.
Her dedication saw her promoted to a newly created role as a senior classification and placement officer.
She persevered through the covid emergency, overseeing 7,300 isolation requests and developing a database of covid-positive inmates.
Throughout this time, she was on site and ready to assist, after-hours and on weekends, with a positive attitude.
Sheryn said it felt amazing to receive ACM recognition.
“We work with some highly talented and passionate leaders so to be singled out for this honour was definitely a surprise,” she said.
“We know now that we are definitely making a difference now and it feels great.”
Cathryn began her career with Corrective Services NSW in the 1980s in record keeping, leaving briefly before returning in the early 1990s to commence a career that has seen her rise in the ranks to intake manager of offender special programs.
During the height of the pandemic, MRRC was where all covid positive inmates were sent, along with new inmates, doubling numbers to 60 a day, for which Cathryn was responsible, ensuring everything ran to schedule.
She said the ACM nomination was a lovely surprise but their success during covid, was a team effort.
“The safety of inmates and staff, led by an experienced management team, was achieved by ensuring there was good communication, processes and generally everyone taking care of each other,” she said.