A business and service support project that aims to eliminate barriers for people with disability when shopping, using services or doing activities, Zero Barriers was developed by The Multicultural Network in 2017, marking the beginning of a new approach to disability access and inclusion.
During that first year, Zero Barriers worked with more than 40 businesses, clubs and services to educate about disability inclusion and offered them tips for low cost or no-cost solutions to become more accessible.
“To date, we have engaged with more than 1,500 businesses, and have over 400 businesses registered in our directory,” Zero Barriers Project Coordinator Rafa Zaim said.
After being invited to attend a Zero Barriers information session, Roly Poly Director Jaclyn Rigas undertook a disability awareness course to find out more, saying it was a real eye-opener.
“I have a friend in a wheelchair and I thought I was across all the issues but was shocked to learn of the problems some people still face,” she said.
“We already offer accessible toilets, ramps, disabled car spot and lifts but I’m making sure we do everything possible now like sound-proofing our rooms with soft furnishings to help our children with autism who have difficulty dealing with noise.”
Jaclyn said she would encourage other businesses to improve their accessibility.
“It’s very rewarding,” she said.
“It’s just about making sure your space is as comfortable as possible for everyone.”
