Over 200 get help at Bring Your Bills day


Story appeared in: Torch | August 8th, 2018



MORE than 200 Canterbury Bankstown residents, who are having difficulties with their energy and water accounts, have attended a 'Bring Your Bills' day at Campsie last Thursday.
The Energy and Water Ombudsman NSW (EWON) teamed up with Canterbury Bankstown Council and Metro Assist to hold the event at the Orion Centre.
EWON regularly holds 'Bring Your Bills' days in collaboration with community organisations and government agencies to provide face-to-face support for customers.
The NSW Energy and Water Ombudsman, Janine Young, said the Campsie Bring Your Bills day was a great success.
"Staff from energy and water retailers and EWON were able to assist over 200 residents from the Canterbury Bankstown area. We listened to customers' concerns, reviewed their bills and resolved many issues at the event," she said.
"We also referred residents to other agencies there on the day for Energy Account Payment Assistance and a range of other support.
"EWON runs an extensive community engagement program and we find that meeting with customers face to face makes a big difference to everyone involved and often leads to problems being resolved much quicker than they would otherwise be."



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Publication: Torch | Section: news | Author: Mick Roberts | Story ID: 139290 | Viewcount: 260

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