INNER west commuters on the Sydenham to Bankstown rail line were among the thousands of train travellers who battled Monday and Tuesday's chaotic peak hour, which saw severe overcrowding and major delays across the network.
Sydney Trains blamed the delays and changed stopping patterns on an increase in drivers calling in sick and "earlier incidents".
A Sydney Trains spokesperson said the delays were caused by lightning strikes, a track circuit failure and staff availability.
The Rail, Tram and Bus Union, however, blames the new timetable, which it says was introduced without being properly resourced.
Restore Inner West Line's Roydon Ng agrees, and says a revised timetable and better management would have improved the situation much quicker, given that many Bankstown Line trains starting at Lidcombe, were cancelled, resulting in a flow on affect through to Campsie, Marrickville and Sydenham.
"The State Government should conduct an urgent review of the recently introduced Sydney Trains timetable," he said.
"Sydney Trains suggested that commuters take buses as a replacement for their delayed trains, which were not adequate alternatives due to frequency and different routes."
Meanwhile Minister for Transport Andrew Constance has asked Sydney Trains boss Howard Collins for a report within a fortnight into the network meltdown.
"Understandably our customers were tested and we apologise for the major inconvenience caused," he said.
"I've asked Sydney Trains chief executive Howard Collins and Transport Secretary Rodd Staples to report to me within a fortnight on how the network can better recover from major incidents with cumulative impacts like we've seen over the last few days," Mr Constance said.
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